Experience seamless escapes with our mobile app. Elevate your journey with ease and convenience through a range of features, including effortless bookings with member-only rates, personalised services to tailour your hideaway, exclusive experiences to make the most of your stay, convenient online check-in while on the go, and real-time Live Chat support. Plan your outstanding getaway in just a few clicks. The only question is -- Are you ready? Your ultimate companion awaits.
ONYX Rewards Programme Benefits
Members Get More
It pays to be an ONYX Rewards member. Receive exclusive benefits and instant recognition for your loyalty.
• Access exclusive promotions
• Book special discounted member rates
• Earn points and redeem free nights
• Receive discounts at our restaurants and spas
• Enjoy early check-in, late check-out and complimentary room upgrades
• Discover exclusive experiences designed to elevate your stay
• Request services before and during your stay
• Chat seamlessly with our hotels
Turn your travel experiences into endless rewards and unlock a world of exceptional benefits. Explore participating hotels and resorts across Southeast Asia and the Indian Ocean.
Book the Perfect Stay with ONYX Rewards App
Unlock Your Experience
Whether you are planning a family vacation or business trip, book your stay with ease and get exclusive member rates. Discover all our destinations in a few clicks and find everything you need to know about our hotel’s restaurants, facilities, and room types -- all at your fingertips.
Want to view your reservation or view the hotel bill? The Folio in our app has you covered.
ONYX Rewards App On-demand Services
Customise Your Adventure
Make your trip special simply by requesting services and amenities before or during your stay in our mobile app:
• Airport transfer
• Early check-in and late check-out
• Room upgrade
• In-room dining orders
• Restaurant and spa reservations
• Pillow menu
• Extra bed
• Baby cot
• Laundry pick-up
• Wake-up call
If you have a specific request, our Live Chat service lets you contact directly with our hotel.
Don’t Wait in Line with the ONYX Rewards Mobile App
Online Check-in On The Go
As an ONYX Rewards member, you can use the online check-in function within the app to simplify your check-in, up to 48 hours before your arrival from anywhere. Just whip out your phone, tap a few buttons, and voila! Simple and fuss-free, as it should be.
- The application can be downloaded for free at the Apple App Store or the Google Play Store from your mobile phone device or tablet. Current language available is English.
- Wireless Internet connection is required to use the application and its functions.
- Users must be an ONYX Rewards member to get access to certain benefits and features offered within the application. Specific application features may vary and may not be available at all participating properties.
- The rates for rooms, dining outlets, spas, and other facilities do not include taxes, gratuities, incidental charges or resort fees (where applicable).
- In the event of any issues or concerns with the application, users may contact the property on the website.